How Guarantor works
A quick walkthrough for companies setting up their account, and for customers making sense of a guarantee they received.
Setting up your company
From creating an account to issuing your first guarantee.
Create your account
Register with your email address or phone number. We send a one-time code to confirm it.
Complete your profile
Choose a username and set a password to complete your account.
Register your company
Enter your company name and tax ID (TIN) to create the company profile.
We review your company
Guarantor reviews every new company before it can issue guarantees. You will receive an email once the review is complete.
Set up your details
While the review is in progress, you can add the products or services you guarantee, branches, employees, and guarantee conditions.
Issue your first guarantee
Once your company is approved, send a guarantee to a customer by email, SMS, or their GuarantorID.
What happens when you receive a guarantee
From receiving a guarantee to confirming a claim in person.
You receive the guarantee
A company sends you a guarantee by email, SMS, or to your GuarantorID. If you do not have an account yet, you can create one directly from the guarantee you received.
It is stored in your account
All the guarantees you have received are kept together in your account.
Review the details
See the issuing company, what is covered, the validity period, and any limitations, along with a mark confirming that the guarantee is genuine.
Show your QR code when making a claim
Open the guarantee, tap “Show QR”, and present the code to staff. They scan it to confirm your guarantee. The code refreshes automatically and can be used only once, so a screenshot or copy will not work.